WARRANTY:

Terms for claims for damage to the transport of goods

 

1) Once the package is received, check that it does not have any damage in the presence of the courier delivering the package or at the courier service.

2) In case of damage to the packaging or the contents of the package due to mechanical damage in the transport, you must refuse to accept the shipment and fill out the complaint form that any messenger has. In this form justify your decision to refuse the package due to damage to the packaging or the contents of the package.

In accordance with the rules of transport companies.

In cases of damage to the contents of the package, www.cuadrosdeinstrumentos.com undertakes to resend the piece if it is in stock or the money is reimbursed.

In the case of accepting an article that presents damages caused by transportation, the client loses the right to submit a claim to www.cuadrosdeinstrumentos.com. In this case, the client must make the claims to the transport company, demanding compensation from the transport company insurance.

Keep your proof of purchase (cash receipt, invoice or delivery note) and the original packaging throughout the warranty period. This is an indispensable requirement for possible claims.

Terms for repair or replacement of units within the warranty period

1) In case of breakage or malfunction, the customer has the right to request the repair of his unit; provided that such request is made within 12 months after receipt of your order. In the event that said unit can not be repaired, CUADROS-DE-INSTRUMENTOS agrees to send the customer a new unit or return the money.

2) The customer will pay the costs of collection of the unit. Running the shipping costs (to the customer) on account of CUADROS-DE-INSTRUMENTOSS.

3) In order for the customer to be entitled to repair or replacement, the unit must not be opened or its warranty seals broken.

GENERAL CONDITIONS:

For the purchase of articles on the Web the user must accept these Conditions.

    Automoviles Capi S.L. may modify or update all or part of the Purchase Conditions, taking into account any changes in the legislation and regulations in force.

    Each new version of the Purchase Conditions will be effective as of the date of its publication on the Web. Please, review the Purchase Conditions.

    When you purchase products on the Web, you will be required to provide certain personal information that must be true, accurate, current and complete in all aspects (see Privacy Policy).

    The customer is the sole and exclusive responsible for the use of the Web and its contents, and Automoviles Capi S.L. can not be held responsible for the use of the website contrary to the legislation and regulations in force. If you notice that illegal activities are being carried out or that these Purchase Conditions are being violated, we reserve the right to deny your access to the Website or any part thereof, without the need for notification.

    Automoviles Capi S.L. reserves the right to modify the commercial offer at any time through its publication on the Web (modifications on prices, products, promotions, and other commercial and service conditions). These modifications will not affect in any case the purchases already made.

ABOUT THE PRICES:

The existing prices in the Web for countries of the European Union have incorporated the VAT, in case it is appropriate to apply it. Therefore the price will not have any additional surcharge beyond the costs of sending or introducing new services in the purchased product.

In countries located outside the European Union, or in Islas Canarias, Ceuta or Melilla, you may have to face a surcharge of taxes and customs. You can contact the customs offices in your country to request detailed information about these expenses.

REALIZATION OF ORDERS:

You can place orders:

to. Through the email you will find on the web: info@cuadrosdeinstrumentos.com

b. By phone at +34 628874465 where a technician will advise you and help you make your purchase.

c. Through our web site. To do this you must first complete the following steps:

 Step 1 - choose products

    Browse the list of categories or use the search function to find the right product.

    If you want to buy this product, add it to your shopping cart by clicking on the button dedicated to it.

    Once you have finished adding products to your cart, if you want to see in detail the contents of it: click on the cart icon, located in the upper right corner of the page.

 Step 2 - Content in the basket

    Once you click on the shopping cart icon, it will be directed to the cart's summary page.

    This page will show the products added to your basket, as well as the price of each and the total price. As in the category and product pages; These prices will include VAT.

    In the summary page of your basket or shopping cart you can delete the products, as well as increase or decrease their quantity, by clicking on the buttons assigned to it.

    In addition to the individual and total price of the products, you can see a list of available shipping methods; as well as the cost and shipping time of each one.

 Step 3 - Make an order

    If you have an account with us, provide your login information and click on "Login".

    If you do not have an account, select "Create an account for later use", and fill in the details of the drop-down form that will appear below.

    If you wish, you can register using any of the social networks available for this purpose on our website.

    You can also choose not to register, and place the order as a guest. In which case you must fill in certain information essential for the realization of the order only.

    You can add any information related to your order, in the field 'observations'.

    Once you have entered all the information necessary to complete your order, you must click on 'Place order'.

DISPONIBILIDAD DE LOS PRODUCTOS:

Automoviles Capi S.L. will make your best efforts to keep the Web updated so all items are in stock.

If, once the purchase is made, supply difficulties occur in any product or it is out of stock Automoviles Capi S.L. will return the entire amount made by the customer.

PAYMENT METHODS:

Our website offers several forms of payment, implemented with the aim of facilitating the purchase process of customers.

Wire transfer:

Payment must be made in the bank account that appears in the email you will receive in the order confirmation, the shipment of the goods with this form of payment will not be effective until the money is not available in our account (approximately 1 or 2 days after making your transfer)

BANK DATA:

Banco Santader.
IBAN: ES87 0049 6121 46 2193067409

Automoviles Capi S.L.

Paypal:

It allows its users to make payments and transfers through the Internet without sharing the financial information with the recipient,

Credit or debit card:

It has an anti-fraud verification system in two steps. This system requires the buyer to enter an additional security code - previously sent to his mobile phone - in order to finalize the payment. Said security code is sent by SMS to the buyer, seconds after having entered the pin of the card. It is for single use (Each purchase is sent a new one) and when sent to the phone of the legitimate owner of the card avoids the use of it by another person.

Cash on delivery:

Only for shipments to Spain and Portugal. If you prefer to pay at your address at the time you receive the order, you should know that: The option against reimbursement has an additional charge for management costs (apart from the common shipping costs) consisting of 3% of the amount of the purchase with a minimum limit of € 3. When the order is delivered to you, you must have the exact amount prepared to pay cash to the courier.

For more information on the processing of data related to the purchase, see "Privacy Policy" where the security and privacy commitments that are fulfilled on the Web are described.

NOTICE OF PURCHASE PERFORMED:

Immediately after making the purchase, the customer will receive a confirmation e-mail to the email address provided during the registration process or the completion of the purchase. Said e-mail will contain your order number, a number that will help you to know the status of your order, assess our services, or file a dispute in case of infringement.

MANIPULATION AND SHIPPING TIMES:

The shipping times will be those specified at the time of finalizing the order on our website (They vary according to the area). These orders will be sent the same day they are received, as long as their reception does not exceed 18:00 hours. In which case, they will be sent the next day.

Customers located in Spain, Portugal and most of the EU countries, will receive their order the next day (working) after the shipment has been made. For the rest of the zones and countries, the delivery time will be the one specified in the cart, at the time of finalizing the purchase.

DELIVERY COSTS:

It will be variable depending on the price of the product and the chosen carrier. Said delivery cost will always be visible in the cart summary. In such a way that the client can consult the cost of the shipment, in each one of the stages of his purchase process.

WARRANTY:

Terms for claims for damage to the transport of goods

 

1) Once the package is received, check that it does not have any damage in the presence of the courier delivering the package or at the courier service.

2) In case of damage to the packaging or the contents of the package due to mechanical damage in the transport, you must refuse to accept the shipment and fill out the complaint form that any messenger has. In this form justify your decision to refuse the package due to damage to the packaging or the contents of the package.

In accordance with the rules of transport companies.

In cases of damage to the contents of the package, www.cuadrosdeinstrumentos.com undertakes to resend the piece if it is in stock or the money is reimbursed.

In the case of accepting an article that presents damages caused by transportation, the client loses the right to submit a claim to www.cuadrosdeinstrumentos.com. In this case, the client must make the claims to the transport company, demanding compensation from the transport company insurance.

Keep your proof of purchase (cash receipt, invoice or delivery note) and the original packaging throughout the warranty period. This is an indispensable requirement for possible claims.

Terms for repair or replacement of units within the warranty period

1) In case of breakage or malfunction, the customer has the right to request the repair of his unit; provided that such request is made within 12 months after receipt of your order. In the event that said unit can not be repaired, CUADROS-DE-INSTRUMENTOS agrees to send the customer a new unit or return the money.

2) The customer will pay the costs of collection of the unit. Running the shipping costs (to the customer) on account of CUADROS-DE-INSTRUMENTOS.

3) In order for the customer to be entitled to repair or replacement, the unit must not be opened or its warranty seals broken.

RIGHT TO WITHDRAWAL:

The client may exercise his right of withdrawal as long as

1-The product has not been opened or broken; nor its guarantee seals.

2-The period of 15 calendar days has not expired - from the receipt of the order by the client - which for this purpose establishes the current legislation.

3-The customer must pay the shipping costs (round trip) of said return. Having the right to receive a refund of 100% of the amount of your product.

IF YOU WISH TO RETURN A PRODUCT:

1. Send the purchased product in the same conditions, without damage and in the original packaging with all its contents.

2. Attach to the package a written declaration in which you express your desire to return the product and invoice, as well as the account number so that the payment can be reimbursed, in case you have made the purchase by bank transfer.

3. Within 2 business days after receiving your package we will check the status of the returned product (which has no signs of use, manipulated, programmed, is not damaged and is in the original packaging with all its contents).

4. If there are no reasons why we can not go ahead, we will send a notification to your email address informing you that the product has been returned successfully. Then we will proceed to return 100% of the amount of your order.
If your attempt to return a product is rejected (that has no signs of use, manipulated, programmed or is damaged and is not in the original packaging with all its contents), we will send to your email a notification that the return of the product has not been accepted. We will send the return product to the indicated address within 7 business days, paying us the postage costs.

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